Is there really a difference between getting five stars and four stars with a ratings agency? We have opinions! Also, this week Andy has some thoughts on how to manage a check approval process in a tiny organization, and Stacey knows what to do when people keep connecting you to other people via email.

“Should we write an MOU or a renter’s contract for use of our space?” We have opinions! Also, this week Stacey has some thoughts about dealing with a board chair who wants to be CCd on all the ED’s emails, and we share some tips on starting a scholarship program.